ApexBIM

Terms of Service

Last updated: August 28, 2026

1. Acceptance of Terms

By accessing or using ApexBIM ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and ApexBIM ("we", "us", or "our").

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and all references to "you" and "your" shall apply to both you and that organization.

2. Description of Service

ApexBIM is a cloud-native Building Information Modeling (BIM) platform that provides tools for 3D model viewing, clash detection, structural analysis, MEP calculations, quantity takeoff, project management, and collaboration. The Service is accessed via a web browser and does not require any software installation.

We offer the Service in multiple subscription tiers: Free, Pro, Pro Plus, and Enterprise. The features available to you depend on your subscription tier, as described on our pricing page. We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice.

3. Account Registration

To use the Service, you must register for an account by providing your name, email address, and a password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your password and promptly notify us of any unauthorized access.
  • Not share your account credentials with any third party.
  • Not create an account using a false identity or on behalf of someone else without their consent.
  • Be at least 18 years of age (or the age of majority in your jurisdiction).

4. Acceptable Use Policy

You agree not to use the Service to:

  • Upload, store, or transmit any content that is illegal, harmful, defamatory, infringing, or otherwise objectionable.
  • Upload, store, or transmit any content that infringes the intellectual property rights of any third party.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or any systems or networks connected to the Service.
  • Use the Service to send unsolicited commercial communications (spam).
  • Use the Service to distribute malware, viruses, or any other malicious code.
  • Interfere with or disrupt the Service, including servers, networks, or infrastructure.
  • Reverse engineer, decompile, or otherwise attempt to extract the source code of the Service.
  • Use the Service in any manner that could damage, disable, overburden, or impair the Service.
  • Resell, sublicense, or redistribute access to the Service without our written consent.
  • Use the Service in violation of any applicable law or regulation.

We reserve the right to suspend or terminate any account that violates this Acceptable Use Policy, with or without notice.

5. Your Content

You retain all ownership rights to any content you upload to the Service, including BIM models, IFC files, drawings, project data, and any other materials ("Your Content"). We do not claim ownership of Your Content.

By uploading Your Content to the Service, you grant us a non-exclusive, worldwide, royalty-free license to host, store, process, and display Your Content for the purpose of providing the Service to you. This license terminates when you delete Your Content or close your account.

You are solely responsible for Your Content and for ensuring that you have all necessary rights to upload it to the Service. We are not liable for any content uploaded by users.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encryption at rest, tenant-isolated data architecture, tamper-evident audit logging, and Content Security Policy (CSP) headers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach, we will notify affected users in accordance with applicable laws and regulations, typically within 72 hours of becoming aware of the breach.

7. Intellectual Property

The Service, including its design, features, and underlying software, is owned by ApexBIM and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written consent.

ApexBIM, the ApexBIM logo, and other trademarks associated with the Service are trademarks of ApexBIM. You may not use these trademarks without our written permission.

8. Open Standards

The Service is built on open BIM standards, including IFC (Industry Foundation Classes), BCF (BIM Collaboration Format), and COBie (Construction Operations Building Information Exchange). You can export your data in these formats at any time. We do not lock your data into a proprietary format.

9. Payment and Billing

Paid subscription tiers (Pro, Pro Plus, Enterprise) require payment of the applicable subscription fees, as described on our pricing page. Fees are billed in advance on a monthly or annual basis, depending on your selected billing cycle.

All payments are processed securely by Flutterwave, our payment processor. We do not store your credit card information. You authorize Flutterwave to charge your payment method for the subscription fees until you cancel your subscription.

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods, except where required by law.

We reserve the right to change our fees upon reasonable notice. Fee changes take effect at the start of your next billing cycle after the notice.

10. Service Availability

We strive to maintain 99.9% uptime for the Service (Enterprise tier includes a Service Level Agreement). However, the Service may be temporarily unavailable due to scheduled maintenance, system failures, or factors beyond our control.

We are not liable for any downtime, data loss, or business interruption caused by Service unavailability, except as explicitly provided in an Enterprise SLA.

11. Limitation of Liability

To the maximum extent permitted by law, ApexBIM and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data.
  • Business interruption or delay.
  • Cost of procurement of substitute goods or services.
  • Any claim by a third party.

Our total aggregate liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.

12. Indemnification

You agree to indemnify and hold harmless ApexBIM and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any third-party rights, including intellectual property rights.
  • Any content you upload to the Service.

13. Termination

You may close your account at any time by contacting us or using the account settings page. Upon account closure, your data will be retained for 90 days and then permanently deleted, unless required by law to retain longer.

We may suspend or terminate your account at any time, with or without cause, and with or without notice. If we terminate your account for cause (violation of these Terms), no refund will be provided.

14. Changes to These Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact

If you have any questions about these Terms, please contact us at legal@apexbim.com or through our contact page.